Effective Date: 9 June 2026

Operated by Shikshodhan Private Limited

 

1. Introduction

This Privacy Policy ("Policy") describes how Shikshodhan Private Limited, operating the BhashaLab platform at www.bhashalab.com ("BhashaLab", "we", "us", or "our"), collects, uses, shares, and protects the personal information of individuals who interact with our platform. This Policy applies to:
 

• Visitors to our website at www.bhashalab.com and any associated websites ("Website Visitors");

• Students, learners, and individuals who register for or use BhashaLab's courses, programmes, or services ("Learners");

• Parents or guardians who register on behalf of minor students ("Parents/Guardians");

• Institutional partners including schools, colleges, and other educational organisations ("Institutional Partners");

• Participants in BhashaLab competitions, including the Language Intelligence Champ and similar programmes ("Competition Participants");

• Individuals who contact us via web forms, email, or any other communication channel.

 

By using our website or services, you agree to the terms of this Policy. If you do not agree, please discontinue use of our website and services.

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2. About Shikshodhan Private Limited

BhashaLab is a language education platform operated by Shikshodhan Private Limited, a company incorporated under the Companies Act, 2013, with its registered office in Thane, Maharashtra, India. BhashaLab offers NEP 2020-aligned language courses delivered online and offline across India, serving students from school level through to working professionals and competitive exam aspirants.

 

3. Information We Collect
 

3.1 Information You Provide Directly
 

We collect personal information that you voluntarily provide when you:

• Register for an account or course on our platform;

• Enrol in offline programmes through an institutional partner;

• Register for or participate in competitions such as the Language Intelligence Champ;

• Purchase course materials, PDF notes, or content books;

• Contact us through web forms, email, or other communication channels;

• Subscribe to our newsletter or YouTube channel updates.

 

The information collected may include:

• Full name;

• Age, date of birth, and standard or year of study;

• Contact details including email address and mobile number;

• School or college name and location;

• APAAR ID (Academic Bank of Credits identifier), where provided voluntarily for credit transfer purposes;

• Payment and transaction information (processed through secure third-party payment gateways);

• Competition registration details including school name, grade, and performance data.

 

3.2 Information Collected Automatically
 

When you visit our website, we may automatically collect:

• IP address and browser type;

• Pages visited and time spent on the website;

• Device type and operating system;

• Referring website or source;

• Cookies and similar tracking technologies (see Section 8).

 

3.3 Information from Third Parties
 

We may receive information from third-party services, including:

• Social media platforms (such as Facebook, Instagram, or YouTube) if you log in or connect your account;

• Institutional partners who enrol students in BhashaLab programmes on their behalf;

• Payment processors who confirm transaction details.

 

3.4 Assessment and Academic Data
 

For students enrolled in BhashaLab courses - whether online or offline - we collect:

• Assessment responses and marks obtained in evaluations;

• Course completion status and progress;

• Attendance records for offline sessions, where applicable;

• Marks reports submitted to institutional partners.

 

4. How We Use Your Information
 

We use the personal information we collect for the following purposes:

• To deliver the courses, programmes, and services you have enrolled in or requested;

• To process payments and maintain transaction records;

• To communicate with you regarding your enrolment, assessments, course materials, and certificates;

• To generate and submit marks reports to your institutional partner, where applicable;

• To facilitate academic credit transfer through the Academic Bank of Credits (ABC) against your APAAR ID, where you have provided this information;

• To administer competitions, including registration, evaluation, and prize distribution;

• To send you information about new courses, programmes, and educational resources that may be relevant to you;

• To improve our website, course content, and overall service quality through research and analytics;

• To comply with applicable legal obligations under Indian law;

• To manage our relationship with institutional partners under formal Memoranda of Understanding (MoUs);

• To support NAAC and IQAC documentation requirements of our institutional partners, using anonymised or aggregated data where possible.

 

5. Children's Privacy
 

BhashaLab offers programmes for students across all school and college levels, including students who may be minors (under the age of 18). We take the privacy of minor students seriously and handle their data with additional care.

 

For students who are minors:

• Where students are enrolled through an institutional partner (school or college), the institution is responsible for obtaining appropriate parental or guardian consent prior to sharing student information with BhashaLab.

• Where a parent or guardian registers a child directly on our platform or for a competition, we require the registration to be completed by the parent or guardian, and we treat this as implied consent for the collection and use of the child's data as described in this Policy.

• We do not knowingly collect personal information directly from children under the age of 13 without verified parental or guardian consent. If you believe we have inadvertently collected such information, please contact us at info@bhashalab.com and we will promptly delete it.

• We do not display targeted advertising to minor users.

• We do not sell or share the personal information of minor users with third parties for commercial purposes.

 

6. Information Shared with Institutional Partners
 

Where BhashaLab delivers courses through a school, college, or other institutional partner:

• We share student assessment data, marks reports, and course completion records with the relevant institutional partner for the sole purpose of academic credit award and NAAC or IQAC documentation.

• Institutional partners are required under our MoU to use student data only for the purposes stated and to handle it in accordance with applicable privacy laws.

• BhashaLab does not sell student data to institutional partners or any third parties.

 

7. Data Protection and Security
 

Shikshodhan Private Limited is committed to protecting the personal information we collect. We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorised access, disclosure, alteration, or destruction.

 

These measures include:

• Secure HTTPS transmission across our website;

• Restricted access to personal data on a need-to-know basis among our employees and partners;

• Use of reputable, PCI-compliant third-party payment processors for all financial transactions;

• Regular review of our data handling practices.

 

However, no method of data transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security. You use our website and services at your own risk.

 

In the event of a data breach that affects your personal information, we will notify you and the relevant authorities as required under applicable Indian law.

 

8. Cookies and Tracking Technologies
 

Our website uses cookies and similar tracking technologies to enhance your browsing experience and to understand how our website is used. Cookies are small text files stored on your device.

 

We use the following types of cookies:

• Essential cookies: Required for the website to function correctly, including login sessions and course access.

• Analytics cookies: Used to understand how visitors interact with our website, which pages are visited most, and how users navigate through the site (e.g., Google Analytics).

• Marketing cookies: Used to understand the effectiveness of our marketing campaigns and to serve relevant content.

 

You may disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website and services.

 

9. Data Retention
 

We retain personal information for as long as is reasonably necessary to fulfil the purposes for which it was collected, including:

• For active learners: for the duration of enrolment and for a reasonable period thereafter to respond to queries and issue certificates;

• For assessment and marks data: for the period required by our institutional partners for academic record-keeping;

• For competition participants: for the duration of the competition and for a reasonable period thereafter;

• For legal and compliance purposes: as required under applicable Indian law.

 

Where you request deletion of your data, we will comply to the extent permitted by law. Please contact us at info@bhashalab.com to make such a request.

 

10. Your Rights
 

In accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable Indian laws, you have the following rights in relation to your personal data:

• Right to access: You may request a copy of the personal information we hold about you.

• Right to correction: You may request correction of inaccurate or incomplete personal information.

• Right to erasure: You may request deletion of your personal information, subject to legal and contractual obligations.

• Right to withdraw consent: Where processing is based on your consent, you may withdraw consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

• Right to grievance redressal: You may raise a complaint or grievance regarding our handling of your personal data.

 

To exercise any of these rights, please contact us at info@bhashalab.com. We will respond to your request within a reasonable time.

 

11. Compliance with the Digital Personal Data Protection Act, 2023

Shikshodhan Private Limited processes personal data in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act). We process personal data only for lawful purposes and on the basis of:

• Consent provided by you or, in the case of minor students, by a parent or guardian;

• Legitimate use for the performance of a contract or service you have requested;

• Compliance with a legal obligation under Indian law.

 

We do not transfer personal data outside India except where required by law or with your explicit consent, and only to jurisdictions that provide an adequate level of data protection.

 

12. Third-Party Links
 

Our website and services may contain links to third-party websites, including social media platforms, payment gateways, and educational resources. Shikshodhan Private Limited is not responsible for the privacy practices or content of these third-party websites. We recommend that you review the privacy policies of any third-party websites you visit. Your use of third-party websites is at your own risk.

 

13. Social Media and YouTube
 

BhashaLab maintains a presence on social media platforms including YouTube, Instagram, and others. When you interact with our content on these platforms, your interactions are governed by the privacy policies of the respective platforms. We may receive aggregated analytics data from these platforms to understand the reach and engagement of our content. We do not receive personally identifiable information from these platforms unless you contact us directly through them.

 

14. Changes to This Policy
 

We reserve the right to update or modify this Policy at any time. Any changes will be posted on this page with an updated effective date. We recommend that you review this Policy periodically. Continued use of our website or services after changes are posted constitutes your acceptance of the updated Policy.

 

15. Contact Us
 

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us:

 

Shikshodhan Private Limited

Operating as: BhashaLab

Website: www.bhashalab.com

Email: info@bhashalab.com

Location: Thane, Maharashtra, India

 

 

This Policy is effective as of 9 June 2026.